Privacy Policy

Last updated: April 2026

CJT Media ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights under UK GDPR, EU GDPR, and the Australian Privacy Act.

1. Who we are

CJT Media is an ecommerce growth agency. The data controller for this website is Jordan Mulder, trading as CJT Media. If you have questions about this policy, email jordan@cjtmedia.com.

2. What data we collect

We only collect data you actively give us or that's needed to make the site work:

• Contact form submissions: name, email, phone (optional), website URL, and any message you send us.
• Calendar bookings (via Calendly): name, email, phone, and any intake answers you provide when booking a call. This is handled by Calendly as our processor — see Calendly's privacy policy.
• Cookies & analytics: if you consent, we use Google Tag Manager, Google Analytics, and may use Meta or TikTok pixels to understand how people use the site. See the cookies section below.
• Server logs: IP address, browser type, referring pages, and timestamps — collected automatically by our hosting provider (Netlify) for security and diagnostics.

3. How we use your data

We use your data to:

• Respond to enquiries and deliver the services you request (e.g. the free audit).
• Administer client relationships and deliver contracted work (if you become a client).
• Understand site performance and improve the website (only with your analytics consent).
• Meet our legal, tax, and accounting obligations.

4. Legal basis for processing

Under UK/EU GDPR, we process your data on these legal bases:

• Consent — for analytics and marketing cookies.
• Legitimate interest — responding to enquiries you've sent us and running our business.
• Contract — delivering services to clients.
• Legal obligation — accounting and tax record-keeping.

5. Who we share your data with

We only share data with the service providers (processors) we use to run the business:

• Netlify — website hosting and form handling.
• Calendly — booking and scheduling.
• Google — analytics (GA4) and tag management (GTM).
• Meta & TikTok — advertising pixels (only with your consent).
• Email and accounting providers — to communicate with you and meet legal obligations.

We never sell your data. Where processors are based outside the UK/EU, we rely on appropriate safeguards (Standard Contractual Clauses or equivalent).

6. Cookies

We use a small number of cookies:

• Strictly necessary — required for the site to work (e.g. storing your cookie consent choice).
• Analytics — to understand anonymous site usage (Google Analytics).
• Marketing — to measure advertising performance (Meta Pixel, TikTok Pixel, Google Ads).

Analytics and marketing cookies are only set if you click "Accept all" on the cookie banner. You can change your choice at any time by clearing your browser's site data.

7. How long we keep your data

Enquiry data is kept for up to 24 months after last contact, unless you become a client (in which case it's kept for the duration of the engagement plus 7 years for tax and accounting purposes). Analytics data is retained in Google Analytics for 14 months by default.

8. Your rights

Under UK/EU GDPR, you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected.
• Have your data deleted ("right to erasure").
• Restrict or object to processing.
• Receive a portable copy of your data.
• Withdraw consent at any time (for consent-based processing).
• Lodge a complaint with a supervisory authority — in the UK that's the ICO; in the EU your local data protection authority.

To exercise any of these rights, email jordan@cjtmedia.com.

9. Security

We use reputable service providers with industry-standard security, transmit data over HTTPS, and limit access to personal data to those who need it. However, no system is 100% secure — if you're concerned about a specific risk, please contact us.

10. Children

Our services are aimed at businesses. We don't knowingly collect data from anyone under 16.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Material changes will be highlighted on the homepage.

12. Contact

For any data or privacy questions: jordan@cjtmedia.com.